Rosella

We offer 30 Days Replacement service - To proceed with replacement please contact us at our given whatsapp number.

To avoid any inconvenience for our valued customers, we use standard US and EUR shoe sizes to help you pick the perfect size. Our products are made of natural leather that expands by about half a size to take the shape of your feet. However if you are still not comfortable with the mentioned measurements, you can write to us at retrowalkofficial@gmail.com or WhatsApp us at +92 333 0443583 to customize your favorite design for you. 

We offer an exchange in case if there is a default by Company, Product quality and size issues.

Note: If there is a product issue (size or quality) from brand side, we will bear the return charges else Customer will need to send parcel at Wearhouse once received, a New parcel will dispatch at PKR 400 COD. If there are more then 02 shoes in a parcel charges will be PKR 800.

Note: It will take 15-20 days in case of replacement.

Payment Terms

Right Now we only offer Cash on Delivery in Pakistan. 

For international orders, we also accept payments via Bank Deposit/ Western Union. 

Custom duties or any sort of taxes applicable on the imported product will be payable by the customer (i.e. the importer).

Delivery Terms

We offer free shipping and Cash on Delivery in Pakistan. We have deployed the services of Pakistan’s most trusted logistics companies with a wide delivery network for shipment purposes. The order would take around 3-5 working days to reach you depending on your location.

The shipping time for customized orders would be a bit longer. RetroWalk’s team member will contact you and keep you posted on the approximate shipping time once the order is placed.

RetroWalk reserves the rights for removing any item from order if the article is sold out or could not be arranged due to any reason.

Outlier Locations

Though we use some of Pakistan’s largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to do our best to find an alternative solution to make your goods reach you.